Delivery Policy
All orders are subject to product availability. If an item in your order is unavailable, we will ship you the part of your order that is available. When that item becomes available, we will ship you the rest of your order. Shipping costs for your order are non-refundable and are based on the weight of the items you order and your location. The date of delivery for your order may vary due to carrier shipping practices, delivery location, method of delivery and the quantity of items ordered, and in addition your order may be delivered in separate shipments. Additional shipping charges may apply depending on your location and the size of your order. You are responsible for all taxes applicable to the delivery of your order, including sales tax, value added tax, custom duties and excise duties. If there is any damage to the items that you ordered on delivery, you must contact us within 5 days from receipt of your order. If your order is marked as a CONFIRMED DELIVERY via USPS Postal Tracking no replacement will be available for stolen or missing mail as per USPS NonPayable Claims.
4.3 Nonpayable Claims
Indemnity is not paid for insured mail (including Priority Mail Express and Priority Mail), Registered Mail, COD, or Priority Mail and Priority Mail Express in these situations:
a. Evidence of insurance coverage not provided.
b. Loss, damage, or have missing contents, that occurred after delivery by the USPS.